Privacy Policy – ROSYVIA | Elegant Beauty, Premium Care

At Rosyvia Cosmetics, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you interact with our store, we may collect the following types of personal data:

Identity & Contact Information: Name, billing address, shipping address, email, phone number.
Payment Information: Limited payment details (processed securely by third-party providers; we do not store full card details).
Order Information: Products purchased, order history, preferences.
Technical Information: IP address, browser type, device information, cookies, and analytics data.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfil your orders.
To provide customer support and respond to inquiries.
To send order confirmations, updates, and tracking details.
To improve our website, services, and customer experience.
For marketing and promotional purposes (only with your consent).
To comply with legal and regulatory obligations.

3. Sharing of Information

We may share your data only in the following cases:

Service Providers: Trusted third parties (payment processors, shipping carriers, IT services).
Legal Requirements: When required by law, regulation, or court order.
Business Transfers: In case of a merger, acquisition, or sale of assets.

We do not sell or rent your personal data to third parties.

4. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve site performance, analyse traffic, and personalize your shopping experience. You may manage your cookie preferences in your browser settings.

6. Your Rights (UK GDPR)

As a UK-based customer, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data (“Right to be forgotten”).
Object to processing or request data portability.
Withdraw consent for marketing at any time.

To exercise these rights, please contact us using the details below.

7. Security

We implement technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

8. Third-Party Services

Our store may include links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on this page with a revised “Effective Date.”